Utility Employee Pandemic Communications

Severe pandemics have the potential to impair every level of your organization. Therefore, proactive internal communications are essential to preparing your utility employees for potential operational and personal impacts. Beyond general health education and awareness (for example, how to catch sneezes and coughs properly), it’s important to provide information on your company’s pandemic flu (PanFlu) policies and procedures, such as security procedures and anti-viral drug dissemination information.

If you don’t have a PanFlu communications plan, you should seriously consider creating one. A PanFlu communications plan is a living document that requires regular updates as policies, procedures, and objectives as circumstances evolve. The plan is helpful, but the planning process itself is essential, as it will force you to walk through the many details and potential implications specific to your utility. If you have questions on what goes into a utility employee pandemic flu communications plan, let me know.